How to

Replace an ITE wax filter

About wax protection systems

Your ear canal produces ear wax which may clog up the earpiece. Ear wax is one of the main causes of problems in hearing aids. Most hearing aids come with a filter or other device to stop wax from getting into the hearing aids.

Use the wax protection system and tools to clean away any accumulated wax each day. Consult your hearing care professional about the specific wax protection system in your hearing aids and how it can be replaced.

Important notice!

Always use the same type of wax filter as originally supplied with the hearing aid. If you are in any doubt about the use or replacement of wax filters, contact your hearing care professional.

Locate nearest hearing centre

How to change a ProWax filter

  • 1. Tool

    Remove the tool from the shell. The tool has two pins, one empty for removal and one with the new wax filter.

  • 2. Remove

    Push the empty pin into the wax filter in the speaker and pull it out.

  • 3. Insert

    Insert the new wax filter using the other pin, remove the tool and throw it away.

Watch the instruction video on how to change the wax filter:

[iframe src="//wdh.23video.com/12841282.ihtml/player.html?token=77101bb56237fee1fb2afdba4f3d254f&source=embed&photo%5fid=12781459" width="900" height="655" frameborder="0" border="0" scrolling="no" allowfullscreen="1" mozallowfullscreen="1" webkitallowfullscreen="1"][/iframe]
  • Hearing

    Did you know that our hearing is the only one of our senses that never sleeps?

    how-hearing-works
  • Connect to applications

    How to connect hearing aids with different devices such as your TV or phone using ConnectLine.

    all
  • Downloads and Support

    Find videos and instructions on how to use all Oticon hearing aids and accessories.

    downloads
  • Find a hearing centre

    Get a hearing test and receive help and advice from authorized Oticon hearing care professionals.

    find-audiologist